| design thinking at Mercedes-Benz company. source:https://group-media.mercedes-benz.com/marsMediaSite/en/instance/picture/Design-Thinking--a-platform-for-creativity.xhtml?oid=14413126 |
Design thinking is a method of creative problem-solving that
has gained widespread acceptance as a reliable roadmap to developing new
products with the target audience in mind. Mercedes-Benz defines design as a
process, a culture, and a philosophy. Fundamentally, design thinking
acknowledges that design must attain purpose and business objectives, not just
beauty (Bennett, 2023). The failure of
Mercedes-Benz to be innovative and to develop new goods and services to meet
the requirements of their clients was the inspiration for the conception of their
design thinking methodology. The consumer is the center of consideration and also
the driving force behind the design strategy since it was developed by
Mercedes-Benz company in response to their needs
behaviors, ways of thinking, motivations, habits, and
demands.
References
Bennett, E.
(2023). How Product Design Can Rapidly Increase Sales Growth. Growthcollective:
https://www.growthcollective.com/blog/product-design#:~:text=Here's%20an%20often%20overlooked%20fact,more%20revenue%20than%20industry%20counterparts.
HEART, &
SOUL. (n.d.). How Mercedes-Benz speaks to a new breed of luxury consumers.
BBC Storyworks: https://www.bbc.com/storyworks/heart-and-soul/how-mercedes-benz-speaks-to-a-new-breed-of-luxury-consumers
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